Shipping policy

Shipping Policy

Thank you for shopping with Little Tippy Toes. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1-3 business days after payment has been received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, promotions, holidays, or unforeseen circumstances, processing times may be slightly extended.

Shipping Times

We ship worldwide.

Estimated delivery times:

United States: 5-12 business days
Canada: 7-15 business days
United Kingdom: 5-12 business days
Australia & New Zealand: 7-15 business days
Europe: 5-15 business days
Rest of World: 7-20 business days

Please note that these are estimated delivery times only and are not guaranteed.

Shipping Costs

Shipping costs are calculated and displayed at checkout where applicable.

From time to time, we may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow up to 72 hours for tracking information to update after receiving your shipping confirmation.

Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to:

Customs inspections
Carrier disruptions
Severe weather conditions
Peak holiday periods
Incorrect or incomplete shipping information provided by the customer
Other circumstances beyond our control

Little Tippy Toes is not responsible for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

We recommend checking with your local customs office before placing an order.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase.

If an incorrect address is provided and the order has already been shipped, we may be unable to make changes or issue a refund.

If a package is returned due to an incorrect address supplied by the customer, additional shipping charges may apply to resend the order.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Little Tippy Toes is not responsible for lost, stolen, or missing packages.

If you believe your package has been lost in transit, please contact us at info@littletippytoes.com, and we will do our best to assist you in working with the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at info@littletippytoes.com and include photographs of the damage so we can investigate and provide a suitable resolution.